Terms of service

Placeholder: this page is a working outline for Frogfish LLC to replace with its own legal terms before launch.

The service

Nurvequest, from Frogfish LLC, lets you build online forms, publish them, and collect and manage the answers. You need an account to build forms. People who fill them in don't.

Price and billing

One plan: $9.99 USD a month per workspace, after a 14-day free trial, billed through Stripe. Unlimited forms, responses and members, with a fair-use ceiling of 50,000 responses and 20 GB of uploaded files a month; past it we'll contact you, and nothing is switched off. Cancel any time; the subscription runs to the end of the month you've paid for. After a trial or subscription ends, your forms keep taking responses for 7 days and then close, and everything collected stays yours to read, export and delete.

Your forms and your data

What you and your respondents put into Nurvequest is yours. You're responsible for having a lawful basis to collect it, for telling respondents how you'll use it, and for what you ask. We process it only to run the service for you, and never use answers to train anything or send them to third-party analytics.

Payments on forms

When a form takes payment, you are the seller, through your own Stripe account. Nurvequest isn't a party to those sales, takes no fee from them, and doesn't handle the money. Stripe's terms and fees apply between you and Stripe.

Acceptable use

Don't use Nurvequest to phish for passwords or payment details, to collect data you have no right to, to send spam, or for anything unlawful. We may suspend a form or a workspace that does.

Contact

Frogfish LLC. [Address and contact details to be added.]